Terms & Conditions



Terms and Conditions – Sunshine Living Tile and Stone

Welcome to Sunshine Living Tile and Stone! These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to comply with these terms. If you do not agree to these terms, please do not use our services.


  1. About Us
    Sunshine Living Tile and Stone provides high-quality, unique tiles and stone products to those renovating or building locally. We aim to offer exceptional customer service and deliver products that add value and confidence to your renovation or building project.

  1. Products and Pricing
    All products available on our website are subject to availability. We strive to provide accurate and up-to-date information regarding product details, prices, and availability. Prices are listed in Australian dollars and include applicable taxes unless otherwise stated. We reserve the right to modify prices, descriptions, and availability of products without prior notice.

  1. Orders and Payment
    When you place an order with Sunshine Living Tile and Stone, you are offering to purchase products under these Terms and Conditions. We reserve the right to refuse or cancel orders if there are errors or issues with the product details, pricing, or availability.

Payment is processed through our secure checkout system. We accept a variety of payment methods, including credit/debit cards and other payment options provided at checkout. By completing a purchase, you confirm that the payment method used is valid and authorized.


  1. Shipping and Delivery
    Once your order is processed, we will aim to ship your items within 72 hours. Delivery timeframes will vary depending on your location. You will receive tracking information via email once your order has shipped. For more detailed delivery information, please visit our Delivery + Returns page.

  1. Returns and Refunds
    We offer returns within 30 days of delivery, provided the products are returned in their original, unused condition and packaging. Please visit our Delivery + Returns page for complete details on how to initiate a return and the conditions that apply.

Refunds will be issued to the original payment method once we have processed the returned items. Please note that we cannot offer refunds for products marked as "Final Sale" or "Non-Returnable," unless faulty.


  1. Customer Account and Security
    When creating an account, you agree to provide accurate, current, and complete information. It is your responsibility to keep your account information, including your password, secure. You agree to notify us immediately of any unauthorized use of your account.

  1. Limitation of Liability
    Sunshine Living Tile and Stone is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use or inability to use our products or services, except where required by law. Our total liability is limited to the amount you paid for the product(s) involved.

  1. Privacy and Data Protection
    We are committed to protecting your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

  1. Changes to Terms and Conditions
    We reserve the right to update and amend these Terms and Conditions at any time. Any changes will be posted on this page, and the revised date will be indicated at the top of the page. We encourage you to review these terms periodically to stay informed about any changes.

  1. Governing Law
    These Terms and Conditions are governed by the laws of Australia. Any disputes arising from these terms will be resolved in the courts of Australia.

  1. Contact Us
    If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: crystal@sunshineliving.com.au